dbg99 Responsible Gaming
Gaming is for fun — not for problems. dbg99 gives you everything you need to set limits, stay safe, and get help when you need it.
What Is Responsible Gaming?
Online gaming is a form of entertainment. Played with the right mindset and within limits, it can be a source of fun and excitement. But uncontrolled play can cause stress, financial problems, and negative effects on personal life. dbg99 believes that the safety and well-being of every player is the highest priority.
Responsible gaming means managing your own budget and time, not treating gaming as a source of income, and seeking help when needed. dbg99 provides you with all the tools and information you need on this journey.
We want you to always leave with a positive and enjoyable experience. To that end, our platform offers deposit limits, self-exclusion, time-out, and 24/7 support services.
Age Verification: dbg99 strictly provides services only to those aged 21 or above. Age verification is mandatory at the time of account registration. Gaming of any kind on behalf of minors is strictly prohibited. If someone you know is a minor, prevent them from using this platform and notify our support team if needed.
Safety Tools
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. To increase the limit, you will need to complete an additional verification process.
Time-Out Feature
If you feel you need a short break, activate the time-out feature. You can temporarily suspend your account for a set period ranging from 24 hours up to 6 weeks.
Self-Exclusion
If you want to stop gaming entirely, apply for self-exclusion. Once this process is active, you will not be able to access your account for a set period or permanently, and no promotional messages will be sent to you.
Session Time Alert
If you have been playing for an extended period, dbg99 will automatically alert you. You can also set a maximum session time yourself to avoid spending too long.
Gaming History Review
You can log in to your account at any time to view your deposit, withdrawal, and betting history. This helps you understand your own gaming patterns and make informed decisions.
24/7 Support
Our support team is always here for any concerns related to gaming. Contact us in Bengali or English via live chat or email — [email protected]
Warning Signs of Problem Gaming
If any of the following apply to you or someone you know, you should pay attention. These may be early signs of problem gaming:
- Spending more than your budget and trying to win back losses next time.
- Continuing to play while neglecting responsibilities to family, friends, or work.
- Borrowing money or spending savings for gaming.
- Feeling restless or irritable when unable to stop playing.
- Hiding the time spent and amount wagered on gaming from family or friends.
- Turning to gaming to escape stress, depression, or loneliness.
If You Notice These Signs
If you are worried about yourself or someone close to you, take action without delay. The dbg99 support team will be by your side with complete confidentiality.
- Log in to your account and activate a deposit limit.
- Apply for a time-out or self-exclusion.
- Talk to us via live chat or email.
- Share the matter with a family member or trusted friend.
Limits & Controls in Detail
Deposit Limit
The minimum deposit at dbg99 is ৳300. You can set a lower daily or weekly limit if you wish. Reducing a limit takes effect immediately.
Session Limit
Set a maximum duration for each gaming session. When the time is up, the system will automatically log you out and show you a summary.
Reality Check
Automatic pop-ups appear at set intervals to remind you how long you have been playing and how much you have spent. This helps you make informed decisions.
Account Lock
If you want to close your account entirely for any reason, email [email protected] or let us know via live chat. We will act promptly.
Assess Yourself
The first step toward responsible gaming is honestly questioning your own habits. Consider the following questions:
Are you in any of these situations?
If the answer to any of these questions is "yes", please speak with our support team.
Core Principles of Responsible Gaming
Follow these core principles while playing at dbg99:
- Play only for entertainment, not for income.
- Always set a fixed budget and do not exceed it.
- Stop chasing money you have already lost.
- Take regular breaks and spend time on other activities.
- If you are feeling stressed or down, it is better not to play at that time.
- Do not share your account with others.
Need Help? We're Here
The dbg99 support team is ready to serve you in Bengali and English 24 hours a day, 7 days a week. Contact us today to get your gaming under control.
Email: [email protected] — For ages 21+ only