dbg99 Terms & Conditions

Introduction

Welcome. You have entered the dbg99 platform. By using this website and all its services, you agree to be fully bound by the terms and conditions described below. These terms form a legally binding agreement between you and dbg99. If you do not agree with any part of these terms, please refrain from using this platform.

dbg99 reserves the right to change, amend, or update these terms and conditions from time to time. Any changes will be published on this page along with the date of the update. Continued use of the platform after any changes will be taken as your acceptance of the revised terms.

1 Definitions & Interpretation

The following words and phrases carry specific meanings throughout these terms and conditions:

• "Platform" refers to the dbg99 website, mobile interface, and all associated services.
• "User" or "Member" refers to any person who has registered on dbg99 or is using the platform.
• "Account" refers to the personal gaming account created in the user's name.
• "Bonus" refers to any financial or non-financial reward provided by dbg99.
• "Wagering Requirement" refers to the condition specifying the amount that must be wagered before a bonus can be withdrawn.
• "Services" refers to all online gaming, betting, and related activities conducted through the dbg99 platform.

2 Account Registration & Eligibility

2.1 — Registration Eligibility

To create an account on dbg99, you must be at least 21 years of age. Each person may operate only one account. Creating multiple accounts is strictly prohibited and may result in account suspension or closure.

2.2 — Providing Accurate Information

It is mandatory to provide complete, accurate, and truthful information at the time of registration. In the event of false or misleading information, dbg99 reserves the right to close the account and forfeit any pending balance. We may request documents for identity verification.

2.3 — Account Security

It is your responsibility to keep your username and password confidential. You will be personally accountable for all activity that takes place on your account. If you suspect unauthorized access, notify the dbg99 support team immediately.

• Use a strong and unique password.
• Do not share your account details with anyone else.
• If you log in from a public device, log out at the end of the session.
• If you notice any suspicious activity, contact customer support immediately.

3 Deposit & Withdrawal Policy

3.1 — Deposit Methods & Limits

Funds can be deposited on dbg99 via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳300. It is the user's responsibility to ensure the correct amount and transaction details when making a deposit.

3.2 — Withdrawal Conditions

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes. Account verification must be completed before a withdrawal can be made. Withdrawals can only be made using the same method used for the deposit.

3.3 — Fraud & Abuse Prevention

dbg99 reserves the right to investigate any suspicious transactions and to place withdrawals on hold when necessary. Using an account for money laundering, fraud, or any illegal financial activity is strictly prohibited.

4 Bonuses & Promotional Offers

4.1 — Welcome Bonus

New members receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 will earn a ৳1,000 bonus, giving you a total balance of ৳2,000.

4.2 — Wagering Requirement

Before a bonus can be withdrawn, you must wager 10 times the bonus amount. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

4.3 — Bonus Usage Conditions

• Bonuses may only be used to play games within the platform.
• Bonus funds cannot be withdrawn before the wagering requirement is met.
• dbg99 reserves the right to change, suspend, or cancel any bonus offer at any time.
• Any attempt to claim bonuses through multiple accounts or fraudulent activity will result in account closure.
• Each user is eligible to receive the welcome bonus only once.

5 VIP Program

The dbg99 VIP program has three tiers: Bronze, Silver, and Gold. A weekly cashback benefit applies at each tier.

• Bronze: up to 0.4% weekly cashback.
• Silver: up to 0.8% weekly cashback.
• Gold: up to 1.2% weekly cashback.

Promotion to a higher tier is determined based on playing history and activity. VIP benefits are subject to change at dbg99's sole discretion.

6 Games & Fair Play Policy

6.1 — Game Rules

Each game on the dbg99 platform has its own rules. It is your responsibility to read the relevant game rules before starting to play. If a technical error causes an incorrect result to be displayed, dbg99 reserves the right to void that result.

6.2 — Fair Play Guarantee

dbg99 is committed to ensuring a fair and transparent gaming environment. We use SSL encryption and secure technology. Any form of cheating, manipulation, or exploitation of software errors is strictly prohibited and will result in immediate account closure.

6.3 — Prohibited Activities

• Using automated bots or software to play games.
• Attempting to breach the platform's security systems.
• Colluding with other members to place bets fraudulently.
• Abusing bonuses or gaining an advantage through multiple accounts.
• Deliberately exploiting technical errors on the platform to earn money.

7 Personal Data & Privacy

dbg99 treats the protection of your personal data as a top priority. Full details of how your data is collected, used, and stored can be found in our Privacy Policy. By using the platform, you also agree to our privacy policy.

• Your data will not be sold to third parties.
• Documents submitted for identity verification will be stored securely.
• Information may be shared with authorities when required by legal obligation.

8 Responsible Gaming

dbg99 takes responsible gaming seriously. We are committed to protecting our members. If you feel that your gaming habits are getting out of control, seek help immediately.

• Set a financial limit for yourself and stick to it.
• Play for entertainment, not as a way to earn money.
• Avoid playing while under the influence of alcohol or when under emotional stress.
• If needed, visit our Responsible Gaming page.

9 Account Closure & Restrictions

9.1 — Account Closure by the User

You may request to close your account at any time through customer support. Any pending withdrawals must be processed before the account is closed.

9.2 — Account Restrictions by dbg99

dbg99 reserves the right to suspend, restrict, or close an account in the following circumstances:

• Violation of these terms and conditions.
• Providing false information or committing identity fraud.
• Suspicion of money laundering or illegal financial activity.
• Fraudulent or unethical gaming behavior.
• Attempting to compromise the security of the platform.

10 Limitation of Liability

dbg99 always strives to operate a safe and reliable platform. However, our liability is limited in the following situations:

• If any game or betting activity is disrupted due to loss of internet connection.
• If a transaction is delayed due to failure by a third-party payment provider.
• If service is temporarily disrupted due to unexpected technical issues.
• If loss occurs due to the user's own negligence or error.

Under no circumstances will dbg99 be liable for indirect or consequential losses.

11 Dispute Resolution

If you have a complaint or dispute, please contact our customer support team first. dbg99 investigates all legitimate complaints with due care and works toward a fair resolution.

• Submit your complaint in writing to the support team first.
• Include relevant information and evidence.
• dbg99's decision will be considered final and binding.

12 Changes & Termination of Service

dbg99 reserves the right to change, suspend, or permanently discontinue any service, game, or feature on the platform without prior notice. For major changes, we will endeavor to give as much advance notice as possible. Members are expected to review these terms regularly.

13 Acceptance & Enforceability of Terms

If any part of these terms and conditions is found to be invalid or unenforceable, the remaining parts will remain fully in effect. Failure by dbg99 to exercise any right does not constitute a waiver of that right.

These terms constitute the entire agreement between dbg99 and the member and supersede any prior oral or written agreements.